FREQUENTLY ASKED QUESTIONS
Once your order has been shipped, you'll receive a tracking number via email. You can use this tracking number to check the status of your delivery on our website or the carrier's site.
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary depending on the destination. You can view shipping options and fees at checkout.
You can contact our customer service team via email at support@aleene.com or by using the contact form on our website. We're here to assist you and will respond as quickly as possible.
Once an order is placed, we begin processing it immediately to ensure fast shipping. If you need to make changes or cancel your order, please contact us as soon as possible, and we'll do our best to accommodate your request before the order is shipped.