At Aleene, we aim to deliver your orders as quickly and efficiently as possible. Please review our shipping policy below to learn more about our shipping options, rates, and delivery times.

Shipping Rates & Delivery Times

  • Domestic Orders (within the United States):
    • Standard Shipping: 5-7 business days
    • Express Shipping: 2-3 business days
    • Shipping rates are calculated at checkout based on the weight and size of your order.
  • International Orders:
    • Delivery times and rates vary depending on the destination.
    • International shipping may be subject to additional customs fees, taxes, or duties, which are the responsibility of the customer.

Order Processing

  • Orders are processed and shipped within 1-2 business days after your order is placed.
  • You will receive an email notification once your order has been shipped, including tracking information.

Order Tracking

Once your order is dispatched, we will send you an email with a tracking number. You can use this number to track your order’s progress.

Shipping Address

Please ensure that the shipping address provided during checkout is correct. We are not responsible for any delays or undelivered packages due to incorrect address details.

Shipping Issues

If you experience any issues with your order (such as delayed or lost shipments), please contact us at: